PQASSO is the Practical Quality Assurance System for Small Organisations. This course covers all aspects of introducing and implementing PQASSO within an organisation. It outlines all the necessary steps and explores the process of establishing a sustainable quality assurance system. It is designed to support participants in developing an action plan for implementing quality within their organisation and involving all the key stakeholders in the process.
Is this course for you?
You will benefit most from this course if you:
- want to implement PQASSO at your organisation
- will be taking a lead in the implementation process.
Overall aim
To ensure that participants have the relevant knowledge and skills to implement PQASSO within their organisations.
Specific aims
By the end of the two days participants will have:
- developed their understanding of PQASSO and the self-assessment process
- considered the necessary steps for the successful implementation of PQASSO within their organisations
- discussed the roles and responsibilities of key stakeholders and considered ways of getting them involved in the process
- identified the key elements to be included into the planning process for implementing PQASSO within their organisation.
Course outline
Day 1
10 am Welcome and Introductions
Expectations for the course
Introduction to quality
- Why invest in quality?
- What do you want PQASSO to do for your organisation?
11.30 Refreshments Break
Introduction to PQASSO
- Background and history
- Example of a QA
- Questions and discussion
Individual practice self assessment
- Group work
- Questions and discussion
1 pm Lunch
Evidence
- Purpose of collecting evidence
- Good practice guidelines for evidence
- Factors for success
- What might you need within the organisation to make PQASSO a success?
3 pm Refreshments Break
Planning
- Overall planning
- Detailed action planning
PQASSO Mentor Programme
4 pm Close
Course outline
Day 2
10 am Introduction
- PQASSO Quality Mark
- Cube Training Case Study
11.30 Refreshments Break
The PQASSO Working Group
- Feedback from the Cube Training Case Study
- Establishing a working group
- The role of the quality champion
Planning, Monitoring and Evaluation and Results
- Links between Planning for Quality, Monitoring and Evaluation and Results quality areas
PQASSO CD ROM
1 pm Lunch
The implementation cycle and prioritising action
- What is involved in implementing PQASSO?
- Prioritising quality areas and actions
Promoting PQASSO within your organisation
- Getting other people on board
- Dealing with negative responses
3 pm Refreshments Break
PQASSO in Practice
- Maintaining PQASSO
- Top tips
- PQASSO 3rd edition
Developing an overall plan for your own organisation
Course Evaluation
4 pm Close
website: http://www.ces-vol.org.uk/index